Proxy FAQ for business teams
Straight answers on billing, payment, proxy types, rollout, compliance and refunds, for the people who approve the spend and the people who run the work. Need something more specific? Ask our support team.
The commercial terms, in one table
A summary for whoever signs off the spend. Every row is covered in more depth in the answers further down.
| Billing | Pay as you go, per GB, in US dollars. No subscription, contract or minimum spend. |
|---|---|
| Order term | A fixed 30 days from purchase. Unused data does not carry over to the next order. |
| Payment | Card through Stripe, or USDT, Bitcoin and Ethereum through Cryptomus, paid order by order at checkout. |
| Invoices | One for every completed payment, under Dashboard → History. |
| Delivery | Automatic once payment clears, with credentials in the dashboard and by email. |
| Support | People on duty 24/7, reachable by ticket, email or the contact form. |
| Faulty orders | Dead-on-arrival proxies reported within 24 hours of delivery are replaced or refunded. |
Evaluating the service
Budgets, billing & payment
Matching proxy types to workflows
Rollout & access control
Rotation, sessions & scale
Markets & coverage
Data handling & account security
Support for your team
Compliance & platform rules
Faulty orders & refunds
Need an answer for a specific project?
Describe the workflow, the markets and the volume you have in mind. Someone from the 24/7 support team will reply, whether the question is about choosing a proxy type or reconciling an invoice.
Contact supportFurther reading for your team
Walkthroughs for connecting the tools teams already use, and advice on matching a proxy type to the job.
For approved resellers who manage client orders and proxies from their own systems.
What qualifies for a replacement or refund, and the 24-hour window for reporting a dead order.
Rather put it in writing? Email info@cheapest-proxies.com and a member of the support team will pick it up, day or night.
Open a ticket